Privacy Policy
1. Introduction
Welcome to Golden Ear (“we,” “us,” or “our”). We are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital e-wallet services (“Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We collect information that you provide directly to us when you use our Services. This information includes:
2.1. Order Information: To provide our Services and display transaction details on your dashboard, we collect information related to your transactions, including but not limited to:
- Transaction amount
- Merchant information
- Transaction date and time
- Transaction ID
- Full Name
- Email Address
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1. Customer Support: We may use your information to respond to your inquiries, comments, or requests for assistance.
3.2. Analytics: We may use aggregated and anonymized data for analytical purposes to improve and optimize our Services.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with the following categories of third parties:
4.1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
4.2. Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes.
4.3. Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, enforce our Terms of Service, or protect the safety of our users or others.
4.4. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
5. Security
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the security of your information.
6. Your Choices
You may have certain rights regarding your information, including:
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Access and Update: You can access and update your account information through your dashboard.
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Data Deletion: You can request the deletion of your account and associated data by contacting us.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected]
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By using our Services, you agree to the terms of this Privacy Policy.